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Modern clients expect convenient online scheduling, and law firms that deliver capture more consultations. This guide reviews 6 appointment setting software solutions that help law firms streamline booking, reduce no-shows, and convert more leads into clients. From standalone schedulers to full practice management integrations, find the right fit for your firm.
Every friction point in your booking process costs potential clients. When prospects can't easily schedule a consultation, they move on to competitors who make it easier. Appointment setting software removes barriers, captures leads around the clock, and frees staff from phone tag and email chains. Effective attorney lead generation requires seamless booking experiences.
Here are six scheduling solutions that work well for law firms of various sizes and needs.
1. Calendly
Calendly has become the de facto standard for professional scheduling. Its clean interface and reliable functionality make it a popular choice for law firms seeking straightforward appointment booking.
- Key features: Customizable booking pages, calendar integrations (Google, Outlook, iCloud), automatic time zone detection, reminder emails, and buffer time settings
- Pricing: Free basic plan; Professional starts at $12/month per user
- Best for: Solo practitioners and small firms wanting simple, reliable scheduling
Calendly integrates with most law firm websites via embed codes or link buttons, making implementation straightforward.
2. Acuity Scheduling
Acuity Scheduling (now part of Squarespace) offers more customization than Calendly, making it suitable for firms with complex scheduling needs.
- Key features: Custom intake forms, multiple appointment types, package booking, payment collection, and extensive branding options
- Pricing: Emerging plan at $16/month; Growing at $27/month
- Best for: Firms needing detailed intake questionnaires and payment collection during booking
The ability to collect detailed information upfront helps attorneys prepare for consultations and qualify leads before the meeting.
3. Clio Scheduler
For firms already using Clio practice management, Clio Scheduler provides native scheduling that feeds directly into your existing workflows.
- Key features: Automatic client record creation, matter linking, calendar sync, conflict checking, and seamless Clio integration
- Pricing: Included with Clio Manage subscription (starting at $39/month)
- Best for: Existing Clio users who want unified scheduling and practice management
The tight integration eliminates duplicate data entry and ensures all client information flows into your practice management system automatically.
4. LawTap
LawTap is purpose-built for law firms, offering legal-specific features that general scheduling tools lack.
- Key features: Practice area-specific booking, conflict checking, retainer agreement signing, payment processing, and legal directory integration
- Pricing: Starts at $29/month per attorney
- Best for: Firms wanting specialized legal scheduling features and intake automation
LawTap's focus on legal workflows means features are designed around how law firms actually operate.
5. Setmore
Setmore offers a feature-rich free tier that makes it attractive for budget-conscious firms or those testing online scheduling for the first time.
- Key features: Customer booking page, staff scheduling, payment integrations, video meeting links, and mobile apps
- Pricing: Free for up to 4 users; Premium at $12/month per user
- Best for: Small firms wanting robust features without significant investment
The generous free tier allows firms to fully evaluate the platform before committing to paid plans.
6. Lawmatics
Lawmatics combines scheduling with comprehensive client intake automation and CRM functionality, making it a full lead management solution rather than just a scheduler.
- Key features: Scheduling, intake forms, document automation, email marketing, pipeline tracking, and analytics
- Pricing: Starting at $199/month
- Best for: Growing firms wanting to automate the entire client acquisition process
For firms serious about systematizing intake, Lawmatics provides enterprise-level automation at a fraction of enterprise costs. It's one of the key tools in a modern legal tech stack.
Key Features to Consider
When evaluating appointment software for your law firm, prioritize these capabilities:
- Calendar integration: Two-way sync with your existing calendar prevents double-booking
- Automated reminders: Email and SMS reminders dramatically reduce no-shows—part of the essential automations law firms should implement
- Custom intake forms: Gather essential information before consultations
- Conflict checking: Especially important for firms with conflict-of-interest concerns
- Payment collection: Collect consultation fees or retainers during booking
- Video conferencing: Automatic meeting link generation for virtual consultations
- Mobile accessibility: Both client-facing booking and staff management on mobile
Implementation Best Practices
Getting the most from appointment software requires thoughtful setup:
- Define clear appointment types with appropriate durations
- Set buffer times between meetings for preparation and travel
- Configure working hours and blackout dates carefully
- Create intake forms that gather necessary information without overwhelming prospects
- Set up reminder sequences that reduce no-shows
- Integrate scheduling links prominently on your website and email signatures—if you're getting website traffic but no calls, prominent scheduling buttons can help convert visitors
Making Your Selection
The best appointment software depends on your firm's size, budget, and existing technology stack. Solo practitioners often do well with Calendly or Setmore. Firms using Clio benefit from native integration. Those wanting comprehensive intake automation should evaluate Lawmatics.
Most platforms offer free trials—take advantage of these to test the booking experience from both the client and staff perspective before committing.
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